Returns & Refund
Returns & Refund
ORDER CANCELLATION POLICY
We make every attempt to expedite the processing of your order right away, therefore cancellations may not be available if your package is already shipped. If you would like to cancel any order that has already been shipped, please review our return policy and take steps to proceed with a return.
Occasionally, orders that are flagged as potential fraudulent orders, or that do not meet the requirements needed for us to complete your order, it may be canceled at any time and the charge will be returned to your original mode of payment within 3 to 10 business days.
100% SATISFACTION & 30-DAY MONEY BACK GUARANTEE
Customer satisfaction is crucial to us and we are confident that our products will exceed our customer’s expectations. However, we understand that things happen and for whatever reason, sometimes a refund is necessary. That's why we provide a 100% refund on all items purchased within the first 30 days, no questions asked.
All products and merchandise are covered by our 100% Money Back Satisfaction Guarantee, when product usage directions are followed. If you decide that a product is unsatisfactory, apply for return from your account order history, once approved you will receive return authorization number along with discounted return shipping label, simply send it back to us for your choice of replacement without charge, full credit toward another product, or a FULL-REFUND of the FULL PURCHASE PRICE excluding postage.
Note: Return postage is responsibility of customer, if you used our discounted return shipping label, refund will be issued after reducing return shipping cost. Orders that are shipped under free shipping promotion, shipping fee and return postage both will be reduced from the final refund.